Hotel Laundry and Public Area SOP

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Hotel Laundry SOP Your pledge: To provide an alternative, timely and careful handling of guest’s clothing. Same day “express” laundry service will be available seven days per week, for dry cleaning and normal laundry.“Express” laundry […]

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Enhancing Customer Satisfaction in Hotels

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Customers are the main reason for being in any business. As an entrepreneur, you must devise ways in which you would like customers to feel when they visit your establishment. Remember that, the first impression […]

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