Handling Conventional and Conferencing Clients

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Conventional and conferencing clients are the core business in most hotels and first-class hospitality establishments. Considering the fact that there is seasonality in hotel business especially at the coastal lines, most entrepreneurs and investors are diversifying their […]

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Banqueting and Meetings Service SOP

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Banquet service is more elaborate due to the scope of the event or size of the number of people present. Banquet service always varies depending on the set-up of the event. Service type offered depends on […]

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How to Provide Quality Butler Service in Hotels

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The butler is an important factor in a team of professionals striving to deliver a high level of personalized service that exceeds not only the expectation of the client but will add his personal attributes […]

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High-End Restaurant Sop

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Excellent Customer Service in the Restaurant: Restaurant diners who believe that their servers are nothing but “food taxis;” carrying food and empty plates back and forth from the kitchen don’t understand how crucial servers are […]

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