How to Evaluate Employee Morale and Level of Engagement

co-working

Your pledge: To always be concerned about the morale of staff and aim to up staff’s level of engagement. Staff Engagement By staff’s level of engagement is meant how much interest and commitment do they […]

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Banqueting and Meetings Service SOP

meeting-hall-in-delhi

Banquet service is more elaborate due to the scope of the event or size of the number of people present. Banquet service always varies depending on the set-up of the event. Service type offered depends on […]

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Fine Dining Restaurant Service SOP

fine-dining-breakfast-service

From customer service to place settings and posture, there are many rules and standards that are expected to be followed when working in a fine-dining environment. Though some of these etiquette practices may seem like […]

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How to Provide Quality Butler Service in Hotels

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The butler is an important factor in a team of professionals striving to deliver a high level of personalized service that exceeds not only the expectation of the client but will add his personal attributes […]

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High-End Restaurant Sop

High-end-restaurant-table-setup

Excellent Customer Service in the Restaurant: Restaurant diners who believe that their servers are nothing but “food taxis;” carrying food and empty plates back and forth from the kitchen don’t understand how crucial servers are […]

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Maintenance Request Standard Procedure in Hotels

plumber on duty

Every hospitality establishment has a Maintenance Department that is dedicated to providing and maintaining a safe, orderly and respectful working environment which contributes to guest and staff satisfaction. It should be noted that there are […]

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