Welcome to Green World Hospitality Consultants Blog – A New Dawn for Hospitality Investors and Hotel Managers
Conferencing refers to proceedings where people get together to reflect on a particular topic. Conferences are more often held externally as they involve larger numbers of attendees and people from different businesses. Hotels’ Conference & […]
Are you a restaurant owner or manager? Does your business reap enough on returns on investment? To get a clear picture of how you can maximize your profits out of menu sales, please watch this […]
Switchboard operators work for major hospitality establishments where invasions of telephone calls are handled. The operator helps callers by answering or connecting the caller to the appropriate person or department. With the invention of technology […]
Purpose of this procedure – To provide effective and reliable outside catering services Scope – it applies to all the outside catering services. Terminologies: Mis-en-place – Pre-preparation Responsibility – The Restaurant Manager shall be responsible […]
Purpose – To provide food and beverage sales and service in a timely and efficient manner while ensuring customer satisfaction Scope – Applies to all food and beverage preparation, service and sales at the hotel […]
Hotel departure is part of the final stages of the guest cycle. It examines the various activities involved in checkout and bill settlement. Check out involves the front desk as also other departments such as […]
A business centre is a unique complete business solution geared for public access at hotels, and resorts. Utilizing the combination of secure Internet station browser and our high-end multi-function devices, business centres offer high-speed internet […]
A hotel guest relations officer (GRO) is at the forefront of customer service. He or she is one of the first hotel workers to greet guests as they arrive. The GRO provides hotel guests with […]
Hotel guests can get a warm feeling from something simple like a smile from the doorman. The question is; “how can you inject the “WOW” factor into a welcome that makes your hotel stand out […]
Hospitality establishments have adopted procedures that govern the receiving process of raw materials or inputs in the organization. There are no specific laws that govern this process, especially in the private sector. However, in public […]
