Health Club, Spa and Animation SOP

fitness-studio

Health Club, Spa, and Animation provide very essential services to enhance guests’ recreation and physical fitness during their stay at a hotel. The following are the recommended procedures for this department; Reception Guests will be […]

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Hotel Front Office SOP

hotel-reception

The front office is the heart of any hotel. The standard front office operating procedures will address everything from the appearance of employee uniforms to making guest reservations at local theaters. These procedures are crucial […]

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Introduction to Hotel SOP

sunbeds

Overview Hotel Standard Operating Procedures refers to those standards that cut across all departments in a hotel. It’s clear that many hotels are seeking big design changes to appeal to the more informed tastes of […]

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