Maintenance Request Standard Procedure in Hotels

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Every hospitality establishment has a Maintenance Department that is dedicated to providing and maintaining a safe, orderly and respectful working environment which contributes to guest and staff satisfaction. It should be noted that there are […]

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Dos and Don’ts in Talent Acquisition Process

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Hospitality experts/managers play a major role in the recruitment process for new employees in the industry. In order to perform an excellent job of conducting employment interviews and evaluating applicants, it takes more time than […]

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Grilled Honey-Glazed Tuna with Parsnip Puree

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Preparation Time: 15 Minutes. Serves: 4 Cooking Time: 15 Minutes Ingredients 4 tuna steaks, about 125g (4oz) each2 teaspoons olive oil Glaze 1 tablespoon honey2 tablespoons wholegrain mustard1 teaspoon tomato puree2 tablespoons orange juice1 tablespoon […]

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Work Instructions for Cleaning a Hotel Kitchen

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One of the main challenges of operating hotels and hospitality establishments is keeping the kitchen clean. With many activities taking place all the time, from parsley ground into the cutting boards, to inexplicable items being […]

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Inventory Management Standard Procedure

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Inventory management procedure is important to the hospitality industry because it allows for consistency between the facilities, simplification of processes, accountability and a resource for inventory information.  This procedure provides a tool for the effective […]

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Tuna and Mixed Vegetable Pasta Bake

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Preparation time: 10 minutes. Serves: 4 Cooking time: 30 minutes Ingredients 1 tablespoon vegetable oil1 onion, chopped250g (8oz) wholemeal macaroni200g (7oz) can tuna, well drained and flaked400g (13oz) can tomatoes125g (4oz) cooked mixed frozen vegetables125g […]

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Hotel Conferencing Operations Work Instruction

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Conferencing refers to proceedings where people get together to reflect on a particular topic. Conferences are more often held externally as they involve larger numbers of attendees and people from different businesses. Hotels’ Conference & […]

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