Maintenance Request Standard Procedure in Hotels

plumber on duty

Every hospitality establishment has a Maintenance Department that is dedicated to providing and maintaining a safe, orderly and respectful working environment which contributes to guest and staff satisfaction. It should be noted that there are […]

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Grilled Honey-Glazed Tuna with Parsnip Puree

A-Photo-of-Grilling-Honey-Glazed-Tuna

Preparation Time: 15 Minutes. Serves: 4 Cooking Time: 15 Minutes Ingredients 4 tuna steaks, about 125g (4oz) each2 teaspoons olive oil Glaze 1 tablespoon honey2 tablespoons wholegrain mustard1 teaspoon tomato puree2 tablespoons orange juice1 tablespoon […]

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SOPs for Attending to a Hotel Guest Room

A photo showing a standard hotel guest room

A hotel is an enterprise that provides paid accommodation on a short-term basis. Hotel rooms are usually numbered or named in some smaller hotels to allow guests to easily identify their room. Some boutique or […]

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Work Instructions for Cleaning a Hotel Kitchen

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One of the main challenges of operating hotels and hospitality establishments is keeping the kitchen clean. With many activities taking place all the time, from parsley ground into the cutting boards, to inexplicable items being […]

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Inventory Management Standard Procedure

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Inventory management procedure is important to the hospitality industry because it allows for consistency between the facilities, simplification of processes, accountability and a resource for inventory information.  This procedure provides a tool for the effective […]

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Tuna and Mixed Vegetable Pasta Bake

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Preparation time: 10 minutes. Serves: 4 Cooking time: 30 minutes Ingredients 1 tablespoon vegetable oil1 onion, chopped250g (8oz) wholemeal macaroni200g (7oz) can tuna, well drained and flaked400g (13oz) can tomatoes125g (4oz) cooked mixed frozen vegetables125g […]

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Food Production SOP

A photo of chefs-preparing-food-in-the-kitchen

The term food production is used in many places like homes, hotels, restaurants and other hospitality establishments. Food production involves the preparation of raw materials which are transformed into readymade food products for human consumption. […]

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Hotel Conferencing Operations Work Instruction

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Conferencing refers to proceedings where people get together to reflect on a particular topic. Conferences are more often held externally as they involve larger numbers of attendees and people from different businesses. Hotels’ Conference & […]

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Funnel and White Bean Soup

Funnel-and-white-bean-soup

Preparation time: 15 minutes. Serves: 4 Cooking time: 30 minutes Ingredients 900ml (1 ½ pint) vegetable stock2 fennel bulbs, trimmed and chopped1 onion, chopped1 courgette, chopped1 carrot, chopped2 garlic cloves, finely sliced6 tomatoes, finely chopped […]

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