Promoting Positive Sustainability and Professional Development in Hotels
Geoffrey Musera welcomes you to Green World Hospitality Expert Blog! This platform was initiated by the author with the aim of bridging the gap between the investors and the management personnel of hotels. It has been realized that despite being educated, most hotel professionals lack what it takes to manage establishments effectively hence the need for such a platform.
On this platform, you can access standard operating procedures, quality management procedures, and recipes that have been developed from diverse aspects of hotel operations manuals. Geoffrey is a hospitality expert with 16 years of management experience in the industry. He has MSc in Sustainable Tourism and Hospitality Management (In Progress); BSc in Hospitality Management and a Diploma in Food and Beverage Management. He is an Associate member of the Tourism Professional Association
His emphasis cuts across the need to upgrade and maintain high operating standards in hotels. His aspiration is to be a global source of expertise in the hotel industry. Hoteliers have a task of emphasizing on the significance of embracing best practices on customer service delivery.
The core value of any business is to attract new customers while retaining the existing ones. Hotel objectives and effective customer service delivery can only be realized through a systematic adoption and implementation of the procedures shared by the Green World Hospitality Expert Blog.
We appreciate your patronage as we welcome your sincere contributions to make this platform a home of all hotel and hospitality experts.
Thank you for your time.